> For the complete documentation index, see [llms.txt](https://gspro.gitbook.io/gspro-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gspro.gitbook.io/gspro-knowledge-base/troubleshooting-and-support/teamviewer-installation.md).

# TeamViewer Installation

## How To Install TeamViewer:

TeamViewer is used by the GSPro Technical Support team to login to a user’s PC and troubleshoot. TeamViewer is free to use and an industry standard in remote troubleshooting.<br>

1. Please install TeamViewer. This will allow us to log into your PC and take a look.
   1. <https://www.teamviewer.com/en-us/download/windows>&#x20;
   2. or click here: <https://download.teamviewer.com/download/TeamViewer_Setup_x64.exe>
   3. ![](https://lh7-us.googleusercontent.com/oU7n4hwmxVsD5iBsVYffJZGBgvyxyfTEP0kHdHF_nuoc1P21-Z6r03uzbtXkYcqwOrnZMzEE2V0U39l60UK5739_gqjTmHP5Dpl8KTAV9zj2pcrSdhIS_CzT0p5WdXLrxIkfokAR-V1DOzsIie_ZVeM)
2. Once you have it installed and running, please send over the Your ID and Your Password
   1\.

   ```
   <div align="left"><img src="https://cdn.document360.io/535cda27-121e-40f3-b793-98802baf85cf/Images/Documentation/image(376).png" alt="" width="503"></div>

   1. You can also click on the clipboard to copy it automatically.
   ```

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